Service Mapping — top-down modeling
Mapping business services from entry points down.
5 questions loaded · 4 definitive · 1 scenario
Definitive questions
Scenario drills
Service map full of 'unknown' nodes
“New mapping shows the entry point but most downstream nodes are 'unknown'. Why?”
Approach
- The MID Server can reach the app server but not the downstream tiers (firewall, credentials, or missing patterns).
- Underlying horizontal Discovery hasn't populated the DB/Cache CIs, so SM has nothing to attach to.
- Fix: run horizontal Discovery for those tiers first; then re-run SM.
entryPoint.url = 'https://shop.example.com'; mid.capability = 'ServiceMapping';Alternate approach
Alternate: switch to tag-based mapping if the workloads are containerized — traffic-based mapping struggles with ephemeral pod IPs.
Pitfall
Publishing a service map with unknown nodes to the change-approval dashboard misleads approvers.
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